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Business Letter Basics

Answers to test questions and links to explanations

Home > Teaching Business English > Business English Lessons, Advanced Level # 56

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The first goal in writing a business letter is to get the recipient's attention.

Correct answer: (b) attention

Meaning of business term attention
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501 Business English Exercises — Printable, photocopiable.
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One fundamental principle of effective writing is to put the key information at the beginning.

Correct answer: (c) principle

Meaning of business term principle
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Avoid weighing down the beginning of the letter with abundant information of which the reader is already aware, however.

Correct answer: (c) weighing

Meaning of business term weighing
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meaning of promise, dash, convince, feed, article, fizzle, mail

Effective writing is effortless reading that makes the recipient want to read further.

Correct answer: (b) effortless

Meaning of business term effortless
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In writing commercial correspondence, it is important to employ a friendly yet efficient tone.

Correct answer: (d) tone

Meaning of business term tone
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Try to aim for a conversational style, but without employing bad grammar, slang, or otherwise questionable English.

Correct answer: (d) conversational

Meaning of business term conversational
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Be merciless in eliminating the padding that most people put into letters: it wastes the recipient's time and tries his or her patience.

Correct answer: (d) padding

Meaning of business term padding
sentence with Google language tool

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meaning of posit, discolor, abet, preestablish, subjugate, depopulate

A good business letter is simple and straightforward without being simplistic or patronizing.

Correct answer: (d) patronizing

Meaning of business term patronizing
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The conclusion or ending paragraph should bring the communication to a polite and businesslike close.

Correct answer: (a) businesslike

Meaning of business term businesslike
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saying hello. warm regards from ba, argentina

Unfortunately, the ending paragraphs in much commercial correspondence employ wordy and overused phrases that detract from the letter's impact.

Correct answer: (d) impact

Meaning of business term impact
sentence with Google language tool

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Business English Tests — several topics are covered: office matters, job applications, computer English, money expressions, business law, operations management, retail marketing, e-commerce, accounting terms, contracts and agreements, commercial correspondence, etc.
You will be exposed to a wealth of authentic sample sentences that include a great variety of themes. This compact Business English Test Package is the only printable English test collection currently available on the Internet. It contains 501 Business English Exercises (10 questions per test plus answer keys). Get your unique Business English Practice Exercises now!

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