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Business English Exercises
 

Operations Management

Answers to test questions and links to explanations

Home > Teaching Business English > Business English Lessons, Advanced Level # 94
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operations management answer 1
Some claim that management should exist only to support employees' efforts to be fully productive members of the organization — therefore, any form of control is completely counterproductive to management and employees, says Carter McNamara of Authenticity Consulting, LLC.

Correct answer: (d) counterproductive

Meaning of business term counterproductive
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 new to esl forum - evelynn from quebec what is operational control in buisnees?
operations management answer 2
The phrase "management control" itself can have a negative connotation, e.g. it can sound dominating, coercive and heavy-handed.

Correct answer: (b) heavy

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operations management answer 3
Organizations often use standardized documents to ensure complete and consistent information is gathered.

Correct answer: (c) standardized

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operations management answer 4
Documents include titles and dates to detect different versions of the document.

Correct answer: (d) versions

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operations management answer 5
Organizations typically require a wide range of reports, e.g. financial reports, status reports, project reports, etc, to monitor what's being done, by when and how.

Correct answer: (d) monitor

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operations management answer 6
Computers have revolutionized administrative controls through use of integrated management information systems, project management software, human resource information systems, office automation software, etc.

Correct answer: (d) revolutionized

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operations management answer 7
Delegation is an approach to getting things done in conjunction with other employees.

Correct answer: (b) conjunction

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operations management answer 8
Delegation generally includes assigning responsibility to an employee to complete a task, granting the employee authority to gain the resources to do the task and letting the employee decide how that task will be carried out.

Correct answer: (c) out

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operations management answer 9
Typically, the person assigning the task shares accountability with the employee for ensuring the task is completed.

Correct answer: (a) accountability

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operations management answer 10
Evaluation is carefully collecting and analyzing information in order to make managerial decisions.

Correct answer: (b) Evaluation

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Business English Practice Exercises Business English Tests — several topics are covered: office matters, job applications, computer English, money expressions, business law, operations management, retail marketing, e-commerce, accounting terms, contracts and agreements, commercial correspondence, etc.
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