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Business English Exercises
 

Interpersonal Skills

Answers to test questions and links to explanations

Home > Teaching Business English > Business English Lessons, Advanced Level # 151
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interpersonal skills answer 1
A leader has the ability to influence others through qualities such as personal charisma, expertise, command of language, and the creation of mutual respect — all of which require strong interpersonal skills.

Correct answer: (b) charisma

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501 Business English Exercises — Printable, photocopiable.
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interpersonal skills answer 2
Interpersonal skills include the ability to read and manage the emotions, motivations, and behaviors of oneself and others during social interactions or in a social-interactive context.

Correct answer: (b) read

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interpersonal skills answer 3
Those who have interpersonal skills are able to manage their behavior during social interactions and align their goals to the goals of others during collaborative activities.

Correct answer: (b) collaborative

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interpersonal skills answer 4
They are able to empathize and are sensitive to the needs of others and to the forces that shape the way that others feel and behave.

Correct answer: (d) shape

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interpersonal skills answer 5
They manage conflict effectively by devising win-win solutions, constructively influencing the behavior of others, and using effective communication and persuasive strategies.

Correct answer: (d) persuasive

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interpersonal skills answer 6
Many have wondered how it happens that persons with high IQs don't always land the top jobs: the answer often lies in interpersonal skills.

Correct answer: (a) land

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interpersonal skills answer 7
Modern teamwork often brings together individuals from diverse groups who may not share common norms, values, or vocabularies but who do offer unique expertise, insights, and perspectives.

Correct answer: (d) vocabularies

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interpersonal skills answer 8
E-mail, voice mail, audioconferencing and videoconferencing, and the myriad other technologies that enable individuals to communicate with each other not only increase the ways in which individuals can interact but also require a heightened sensitivity to the nuances of interpersonal interactions.

Correct answer: (c) nuances

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interpersonal skills answer 9
This idea is particularly true in the worlds of virtual learning and virtual communication, where one cannot yet use hand gestures, facial expressions, or body language to fully express ideas.

Correct answer: (a) language

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interpersonal skills answer 10
The challenge is to perfect interpersonal skills not only in face-to-face interactions but in virtual interactions as well.

Correct answer: (a) perfect

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Business English Practice Exercises Business English Tests — several topics are covered: office matters, job applications, computer English, money expressions, business law, operations management, retail marketing, e-commerce, accounting terms, contracts and agreements, commercial correspondence, etc.
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