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Business English Exercises
 

Electronic Commerce

Answers to test questions and links to explanations

Home > Teaching Business English > Business English Lessons, Advanced Level # 329
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electronic commerce answer 1
Electronic commerce is an emerging model of new selling and merchandising tools in which buyers are able to participate in all phases of a purchase decision, while stepping through those processes electronically rather than in a physical store or by phone (with a physical catalog).

Correct answer: (a) stepping

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electronic commerce answer 2
Electronic commerce is coming of age: electronic sales in a recent quarter are double those of the entire previous year.

Correct answer: (a) of age

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electronic commerce answer 3
In some instances, companies create electronic-commerce capabilities out of a fear of falling behind competitors or as a result of the general momentum to expand the use of an existing Internet presence.

Correct answer: (a) momentum

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electronic commerce answer 4
But the primary value proposition is the prospect of increased revenue from new markets and creation of new, lower-cost, electronic-distribution channels.

Correct answer: (d) prospect

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electronic commerce answer 5
From a customer's perspective, the purpose of an electronic-commerce system is to enable that customer to locate and purchase a desired good or service over the Internet when the customer is interested in making the purchase; its function is no more or less than providing a virtual store.

Correct answer: (d) virtual

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electronic commerce answer 6
From a merchant's perspective, the key function of an electronic-commerce system is to generate higher revenues than the merchant would achieve without the system.

Correct answer: (d) without

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electronic commerce answer 7
The benefits to the service provider of hosting electronic-commerce services include enablement revenue for helping clients develop electronic-commerce offerings (Web sites, catalogs, storefronts) for the customer's hosted offering.

Correct answer: (a) enablement

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electronic commerce answer 8
In this scenario, the home shopper still needs Internet access and an access device, but the service provider could provide any or all of the remaining components on behalf of the merchant.

Correct answer: (b) device

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electronic commerce answer 9
The electronic-commerce platform chosen by the service provider must support a variety of tasks: the creation of a standard environment for storefronts and advertising sites, the provision of a secure transaction environment, the authorization of credit and clear payments, and the provision of billing systems.

Correct answer: (b) clear

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electronic commerce answer 10
Many small- and medium-sized businesses are struggling with the high cost of entry to electronic commerce: creating a complete on-line selling environment can require considerable time, money, and technical expertise.

Correct answer: (d) entry

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Business English Practice Exercises Business English Tests — several topics are covered: office matters, job applications, computer English, money expressions, business law, operations management, retail marketing, e-commerce, accounting terms, contracts and agreements, commercial correspondence, etc.
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