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Business English Exercises
 

International Claims

Answers to test questions and links to explanations

Home > Teaching Business English > Business English Lessons, Advanced Level # 392
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international claims answer 1
There seems to be a mystique that surrounds international accounts, says David Greenberg, Divisional Vice President International Operations Collection Services, ABC-Amega Inc: they're perceived as being difficult to collect and more complicated to handle than domestic claims.

Correct answer: (d) mystique

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international claims answer 2
The fact is that while laws may differ somewhat among countries, for the most part they are similar enough to allow for effective disposition, if you know how to proceed.

Correct answer: (c) disposition

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international claims answer 3
Since most companies do not have the resources in-house to pursue collection of past due claims outside of their home country, most international claims are placed with commercial collections firms for handling.

Correct answer: (c) placed

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international claims answer 4
Because of the unscrupulous collection tactics used in many countries, collection agents are viewed as thugs or gangsters in some areas of the world; as a result, overseas debtors tend to be more wary of 'collectors' and feel obliged to protect themselves from international fraud.

Correct answer: (c) unscrupulous

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international claims answer 5
They require documentation that will assure them that the person attempting to collect the claim actually represents the creditor, so sending a copy of the placement form to the debtor can literally open doors.

Correct answer: (a) doors

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international claims answer 6
Submit the complete contract to the collection agency together with the terms and conditions; this outlines the legal basis for pursuing the claim and defines the precise entity that contracted with you for the sale; it will also provide valuable information as to the choice of law, forum, or venue for resolving disputes.

Correct answer: (c) with

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international claims answer 7
A copy of the purchase order provides valuable, specific details of the sale.

Correct answer: (c) order

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international claims answer 8
A clear statement of account, broken into principle and interest, will allow the collection agency to define precisely how you arrived at the figure you've placed for collection.

Correct answer: (a) broken

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international claims answer 9
Invoice copies are a wealth of specific information concerning the sale, containing terms of the sale, to whom the goods were shipped, who was billed for the goods, a description of the goods sold, and the method of transport used.

Correct answer: (d) wealth

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international claims answer 10
A well-crafted credit application will provide valuable information that can assist the collection agency in pursuing payment; in addition to important banking and reference information, it contains terms, conditions, and on occasion, a signed personal guarantee.

Correct answer: (a) crafted

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Business English Practice Exercises Business English Tests — several topics are covered: office matters, job applications, computer English, money expressions, business law, operations management, retail marketing, e-commerce, accounting terms, contracts and agreements, commercial correspondence, etc.
You will be exposed to a wealth of authentic sample sentences that include a great variety of themes. This compact Business English Test Package is the only printable English test collection currently available on the Internet. It contains 501 Business English Exercises (10 questions per test plus answer keys).  Get your unique Business English Practice Exercises now!

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