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Business English Exercises
 

Business dialogue on the phone

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Home > Teaching Business English > Business English Course, Elementary Level # 8
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Bob: Do you mind if I use your phone to call my wife?

Correct answer: (c) mind

Meaning of "mind"
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Bill: Sure. Would you rather use my cell phone or the one in my office?

Correct answer: (a) rather

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Bob: The one in your office is fine. Do I need to dial anything special to get out of the building?

Correct answer: (d) dial

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Bill: Yes. You should dial 9 and then your number.

Correct answer: (a) should

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Bob: If another call comes in while I'm on the phone, should I put my wife on hold and take it?

Correct answer: (b) hold

Meaning of "hold"
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Bill: No, that's alright. If you don't answer, it will just go through to my voicemail and I can call them back later.

Correct answer: (b) voicemail

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Bob picked up the receiver and dialed 9 then his home number.

Correct answer: (d) receiver

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Bill straightened up the office, pretending not to listen to Bob's end of the conversation with his wife.

Correct answer: (a) end

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Finally Bob hung up.

Correct answer: (c) hung up

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Bill: I couldn't help but overhear you're having chicken for dinner tonight. Can I come over?

Correct answer: (a) overhear

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Business English Practice Exercises Business English Tests — several topics are covered: office matters, job applications, computer English, money expressions, business law, operations management, retail marketing, e-commerce, accounting terms, contracts and agreements, commercial correspondence, etc.
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