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email this test to a friend add bookmark Help: How to take this test? Audio English / MP3 Audio Learn English / Letter of Complaint (4) PDF version business quiz
Business English Exercises
 

Letter of Complaint (4)

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Home > Teaching Business English > Business Idioms in English, Intermediate level # 21
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At the beginning of May I decided that the only course of action was to pay a visit to your store

Correct answer: (c) pay

Meaning of "pay"
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 english vocabulary, grammar and idioms Click here for Explanation

and meet you face to face so that the matter could be settled once and for all.

Correct answer: (d) all

Meaning of "all"
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Admittedly I should have checked first since when I reached the shop I was led to believe that you were out for the day.

Correct answer: (a) Admittedly

Meaning of "Admittedly"
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 have you ever heard about phrasebase? Click here for Explanation

Throughout this time of course I have been without the facility of a washing machine

Correct answer: (b) facility

Meaning of "facility"
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501 Business English Exercises — Printable, photocopiable.
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 english for beginners Click here for Explanation

and have had to use the local launderette.

Correct answer: (c) launderette

Meaning of "launderette"
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 language is a cycle Click here for Explanation

From the end of May until August I have been away on business and was surprised that during that period

Correct answer: (d) during

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no effort has been made to write to me and keep me up to date.

Correct answer: (b) up

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Since returning in September I have made at least a dozen phone calls and quite frankly I have reached the end of my tether.

Correct answer: (a) tether

Meaning of "tether"
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 vocabulary games: english adverb quiz Click here for Explanation

and must insist that you do something immediately to put the matter right.

Correct answer: (c) insist

Meaning of "insist"
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 esl english vocabulary: verb noun adjective lists Click here for Explanation

If I do not hear from you by the end of this week I shall be forced to seek legal advice.

Correct answer: (d) seek

Meaning of "seek"
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Business English Practice Exercises Business English Tests — several topics are covered: office matters, job applications, computer English, money expressions, business law, operations management, retail marketing, e-commerce, accounting terms, contracts and agreements, commercial correspondence, etc.
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