Remember vs. remind

[simone]

Test No. incompl/inter-45 "Speaking 2 (At the Supermarket)", question 8

We would like to ......... our customers that over the Christmas period we will be closing an hour earlier than usual.

(a) remember
(b) retake
(c) repeat
(d) remind

Test No. incompl/inter-45 "Speaking 2 (At the Supermarket)", answer 8

We would like to remind our customers that over the Christmas period we will be closing an hour earlier than usual.

Correct answer: (d) remind

Your answer was: incorrect
We would like to remember our customers that over the Christmas period we will be closing an hour earlier than usual.
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tell me, pls when you use remind and when remember.

thx,

[Torsten]

Hi Simone,

You can remember something that has already happened and you can remind somebody about something that is going to happen in the future.

Please, remind me to give you the key to our new office.
I can't remember talking about the upcoming conference.

Also, the verb remind can be used as in the examples below:

This song reminds me of an old friend I used to have many years ago.
This picture reminds me of the trip to Milan which we took last year.

In addition you may want to take a look at this post:
http://www.english-test.net/forum/ftopic209.html

Regards,
Torsten
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Test Of English for International Communication
TOEIC Preparation & TOEIC Vocabulary

[Simone]

Thank you.
You are really helpful.
Simone