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#17 (permalink) Sun Oct 29, 2006 10:36 am Crazy occurence when listening to second language |
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Good morning, Tamara
I think Michael possibly meant to write that he will be advising customers. But, maybe Michael will confirm that for us. 
Amy |
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Yankee I'm a Communicator ;-)

Joined: 16 Apr 2006 Posts: 8265 Location: USA
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#18 (permalink) Sun Oct 29, 2006 11:08 am Crazy occurence when listening to second language |
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Amy, I just didn't (don't) understand unbiased 'advising' in the business context...
"They focus on 'consultation' rather than 'deliberation' ". © "Customer Consultation vs. Democratic Deliberation"
http://pixnaps.blogspot.com/2006/03/customer-consultation-vs-democratic.html _________________ It’s impossible to learn swimming without entering the water… |
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Tamara I'm a Communicator ;-)

Joined: 25 May 2006 Posts: 1577 Location: UK
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#19 (permalink) Sun Oct 29, 2006 11:35 am Crazy occurence when listening to second language |
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Hi Tamara
As I see it, a business might deliberate (consider) a set of known alternatives. It discusses the pros and cons of each option before making a decision. Employees within the company can consult each other as to what they see as options as well as the pros and cons.
However, there may be further options that a company hasn't considered at all because they simply aren't aware of them. A specialist can give advice based on their specialist knowledge and this advice may provide additional options or the advice might also be help rule out options which have proved ineffective elsewhere, etc. An outside consultant is more likely to be unbiased in that if an option includes the elimination of a certain department, for example, the members of that department are likely to reject such an option for no other reason than "self-interest".
In a nutshell: You can only deliberate known options. Deliberations are part of the direct decision-making process.
Consultation provides information that is needed for deliberations.
That's my view.
Amy |
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Yankee I'm a Communicator ;-)

Joined: 16 Apr 2006 Posts: 8265 Location: USA
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#20 (permalink) Sun Oct 29, 2006 12:12 pm Crazy occurence when listening to second language |
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OK. Thank you, Amy. Now I've got your point.
Maybe, Michael will also find a minute to add something about consulting-advising-deliberating... _________________ It’s impossible to learn swimming without entering the water… |
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Tamara I'm a Communicator ;-)

Joined: 25 May 2006 Posts: 1577 Location: UK
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#21 (permalink) Sun Oct 29, 2006 13:00 pm Crazy occurence when listening to second language |
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George Bush speaks more fluently than Tony Blair It's so strange and fantastic  |
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TomWelling I'm new here and I like it ;-)

Joined: 21 Oct 2006 Posts: 37 Location: Viet Nam Always in my heart
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Fan Of Arabian Horses I'm a Communicator ;-)

Joined: 20 Apr 2006 Posts: 1007 Location: next to Dortmund , Europe
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#23 (permalink) Wed Nov 01, 2006 9:13 am Crazy occurence when listening to second language |
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Hi Conchita!
You?re a very good friend, too. I mean, one always can count on your good wishes. Thanks for wishing good vibes (I consider vibes to mean good vibrations, doesn?t it?)
Michael |
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Fan Of Arabian Horses I'm a Communicator ;-)

Joined: 20 Apr 2006 Posts: 1007 Location: next to Dortmund , Europe
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#24 (permalink) Wed Nov 01, 2006 9:24 am Crazy occurence when listening to second language |
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Hi Tamara, Hi Amy!
Interesting, beside your good intentions you always find a good reason for discuss any point. (delibaration......)
Amy got my point when she referred to the advising a customer and normally I would have used this word. But as the task for me includes the sell a product to the customer, too, of course not too aggressiv but you always must have that in mind, ??m not sure whether I should?ve used advising rather than deliberate and I?m still not sure.
I mean, like Amy wrote: delibaration has to do with the deciding-process and that is where you must intervene when you want to sell your products.
On the other hand I also must provide some good advise for the customer for his decision-process for free to get kept in good mind at him. That is the way I understood Amy?s explanation of consulting.
Now, what word would you recommend for me for the discussion initializing point? Like I mentioned, I?m not really sure.
Michael |
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Fan Of Arabian Horses I'm a Communicator ;-)

Joined: 20 Apr 2006 Posts: 1007 Location: next to Dortmund , Europe
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Hercules I'm here quite often ;-)
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Tamara I'm a Communicator ;-)

Joined: 25 May 2006 Posts: 1577 Location: UK
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Fan Of Arabian Horses I'm a Communicator ;-)

Joined: 20 Apr 2006 Posts: 1007 Location: next to Dortmund , Europe
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Tamara I'm a Communicator ;-)

Joined: 25 May 2006 Posts: 1577 Location: UK
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Pamela I'm a Communicator ;-)
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Fan Of Arabian Horses I'm a Communicator ;-)

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