Ability vs. facility

[Lime_Cl3 10]

Test No. incompl/inter-97 "Letter of Complaint (4)", question 4

Throughout this time of course I have been without the ......... of a washing machine

(a) faculty
(b) facility
(c) ability
(d) control

Test No. incompl/inter-97 "Letter of Complaint (4)", answer 4

Throughout this time of course I have been without the facility of a washing machine

Correct answer: (b) facility

Your answer was: incorrect
Throughout this time of course I have been without the ability of a washing machine
_________________________

Why not ability?

[Torsten]

An ability is a skill or talent that a person can have.
A facility is a place, a device or a tool.

TOEIC short conversations: Giving a customer information about his bank accounts