decision making skills vs. human resources skills vs. human relations skills

[Jetta]

Business English Lesson, Advanced Level

ESL/EFL Test #178 "Human Resources Management", question 1

Dr. John Sullivan, Head and Professor of Human Resource Management at San Francisco State University stresses the necessity of establishing a set of assessment tools that will let you know in advance where ......... count and overhead costs are excessive.

(a) body
(b) hand
(c) head
(d) nose

Business English Lesson, Advanced Level

ESL/EFL Test #178 "Human Resources Management", answer 1

Dr. John Sullivan, Head and Professor of Human Resource Management at San Francisco State University stresses the necessity of establishing a set of assessment tools that will let you know in advance where head count and overhead costs are excessive.

Correct answer: (c) head
_________________________

what mean decision making skills , human resources skills, and human relations skills?

Jetta

[Mister Micawber]

.
Those are the skills and abilities required of a manager to make decisions, deal with employees (human resources) and deal with customers, suppliers, co-workers and the public (human relations skills).
.
_________________
Canadian-American native speaker
who teaches English for a living at Mister Micawber's
ESL cafe: Interview with Mister Micawber