Say or said (It is confusing whether it is past or present any suggestions?)

[Giovanni]

I previously sent a new message but I don't see it posted, so I will try again.

I would like you opinion on the following:

John is/was really upset. His wife Sally asked him to do the laundry this morning before she left for work but he is/was very afraid. "I have never done the laundry" he said. Sally never told me how to dothe laundry he thought/thinks. She has never told me that younever put a wool sweater in hot water. So I ruined/ have ruined it. He thought/thinks that everything went/goes in hot water.

"John you know/knew you shouldn't put wool in hot water.

It is confusing whether it is past or present any suggestions?

Thank you.

[Mister Micawber]

.
My opinion/suggestions:

John is really upset. His wife Sally asked him to do the laundry this morning before she left for work but he was very afraid. "I have never done the laundry," he said. "Sally never told me how to do the laundry," he thought. "She never told me that you never put a wool sweater in hot water. So I ruined/ have ruined it." He thought that everything went/goes in hot water.

"John you know/knew you shouldn't put wool in hot water."
.
_________________
Native English teacher at Mister Micawber's