Rating a request

[Attila]

Hi All,

Is there a better word for rate in the below sentence or is it the common expression in that context?

When the changes the user asked for are done, the applicant should rate the solution of the request.

Is that OK that I put a comma after the word done?
As far as I know the English don't use comma very often.

[Diverhank]

To me, the sentence by itself, without context, makes little sense. After reading it, I have trouble understanding what's it about without guessing.

[Attila]

There're users and IT people.
A user asks an IT man to do some changes in a program.
After the IT man made the requested changes the user should open a helpdesk database and mark a checkbox.
There're 5 checkboxes.
- very good
- good
- normal
- unsatisfied
- very unsatisfied

This is the rating.

It's OK now?

[Yankee]

Hi Attila

How about this sentence:

The user should rate the quality of the work after requested changes have been made.
.

[Diverhank]

Yankee's suggestion is really good. You can also avoid the word rate and say something like:

Please fill out a customer satisfaction survey after... or you can go all out and...

"In our continuing effort to improve the quality of service to our customers, we would appreciate your completing a short survey and provide any comments you may have on our services and how to improve them."

[Attila]

Thanks for the answers.

I must admit, however, that you didn't help me to improve my self-confidence related my English knowledge if you say that you don't have the slightest idea what I could mean with the below sentence.

[Yankee]

Hi Attila

No, it's not an awful sentence, but the second half was confusing to me. I guess my main problems were that I didn't understand why you had used the word 'applicant', and 'solution of the request' is an odd turn of phrase to me.
.

[Diverhank]

The sentence in itself is good with the exception that when you use "user" and then "applicant" to mean the same thing...Without any other info, the readers must assume "user" and "applicant" are different entities and that made it confusing to me.