New here: I'm a language Trainer under with Call Center Training Program...

[Gendoshonen]

Yes same here, she says I have to practice more and don't talk as if i am eating my words,,,..

[Gothbiker]

want to be a trainer but don't know where to star. All i know is, as an agent, i found myself teaching newbies more than the trainers and team-leaders. They were all taught product knowledge, but the confidence was missing.

[Gothbiker]

talk in english, think in english, and never let rejections stop you. More often than not, it is the confidence of the applicant they're looking for. Watch american shows, and never stop practicing. hope this helps

[Tarun Rana]

hi i'm tarun rana. I am very happy to know that you are a trainer. i'll be happy if a trainer will be my fiend who can hwlp me to emprove my knowledge.

reply if you would like to be my friend.

[Gothbiker]

Hello!
Of course, we're friends already. What country are you from, anyway?