problem vs puzzle

[Arod]

English Grammar Tests, Elementary Level

ESL/EFL Test #70 "Chit Chat: In the train", question 8

Mr Corp: Well, you'll have no such ......... today, madam.

(a) puzzle
(b) situation
(c) condition
(d) problem

English Grammar Tests, Elementary Level

ESL/EFL Test #70 "Chit Chat: In the train", answer 8

Mr Corp: Well, you'll have no such problem today, madam.

Correct answer: (d) problem

Your answer was: incorrect
Mr Corp: Well, you'll have no such puzzle today, madam.
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why have we used problem?
i really appreciate your respectable efforts, God bless you

Arod

[Torsten]

A puzzle is a riddle or a game so it wouldn't fit it in here.
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Test Of English for International Communication
TOEIC Preparation & TOEIC Vocabulary

[Krasimir]

Why do not fill the word situation here?

[Sasooo]

hi everybody, when I was having the test , I thought that situation is more suitable as she lost her way is considered a situation not a problem.