customer and service driven approach?

[Torsten]

Could you please help me come up with an English equivalent to this German phrase: kunden- und dienstleistungsorientiertes Verhalten

My proposal is 'customer and service driven business model'. What do you think?

Thanks a lot,
Torsten
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Test Of English for International Communication
TOEIC Preparation & TOEIC Vocabulary

[Alan]

Hi,

I may be out on a limb but I don't think 'Verhalten' is best translated by 'model'. I thought it was more to do with procedure or way of proceeding. I offer 'ethos' as a suggestion.

Alan
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English as a Second Language
You can read my ESL story Womens' Day

[Torsten]

Hi Alan,

Thanks for that. I actually had wanted to say 'customer and service driven sales approach' but apparently this doesn't sound too English. Your suggestion "customer service driven ethos" is much better.
_________________
Test Of English for International Communication
TOEIC Preparation & TOEIC Vocabulary