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 Tue May 06, 2008 3:12 am English for department store staff |
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.
Some changes I'd make:
5th floor:
panorama terrace
baby changing area
telephones
lockers
4th floor:
children's fashions
cellular radio -- What is this?
3rd floor:
glass & porcelain
singer shop -- what is this?
bathroom accessories? Restrooms?
appliances
picture framing
bridal salon
gift wrapping
DHL shipping -- What is this?
2nd floor:
men's fashions
young fashions
1st floor:
women's fashions
hairdresser ryf -- What is 'ryf'?
inscene --What is this?
beauty treatment
manicures
Ground floor:
watch repair
umbrellas
Basement:
illuminant -- What is this? Lighting?
Mister Minit -- What is this? Shoe repair?
tobacco & magazines
access to car park
.
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Canadian-American native speaker
who teaches English for a living at Mister Micawber's
ESL cafe: Interview with Mister Micawber |
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Mister Micawber
Language Coach
Joined: 17 Jul 2005
Posts: 4265
Location: Yokohama, Japan
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| Tue May 06, 2008 15:41 pm English for department store staff |
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Hello Torsten,
I have been doing well with the Karstadt group. We have been working with an ever expanding vocab list. It is a combination of all the relevant words known by all the groups. We have also practiced some simple mock dialogues between customer and salesperson.
We have focused on simple phrases... simple greeting phrases, and simple closing and farewell phrases. I think that being able to greet customers is key, being comfortable saying "how may I help you" instead of "what do you want" is important as is knowing how to direct someone to the cash desk. Because the groups are mixed, from different departments, it is difficult to give general phrases to deal with customers. We develop new vocabulary everyday and share what we know, and work on these greetings. Towards the end, we will work on more potential department specific queries.
Most people feel free to ask questions about their particular areas. Its an interesting challenge, but I feel the class is working well.
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Tidy English: Your Translation Solution
www.tidyenglish.com |
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nomisyar
I'm new here and I like it ;-)
Joined: 13 Jan 2008
Posts: 26
Location: Dresden, Germany
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| Thu May 22, 2008 19:58 pm English for department store staff |
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Hi Ray,
Here below is some more vocabulary that we can incorporate into our training:
housewares
blenders
mixers
processors (choppers/grinders, food processor)
toasters + ovens
cookware (Cooks copper tri-ply 10-pc. set features cast stainless steel handles and flared rims for easy pouring. Stainless steel lids help lock in flavor. A layer of aluminum is sandwiched between a layer of copper and a layer of stainless steel for heat conductivity.
Set includes: covered saucepans, covered stockpot, covered saucepan, and 10" frypans. Dishwasher and oven safe. Cookware set is imported from China. This item is warranted by the manufacturer.)
kitchen tools (cake decorating set, mixing bowl, timer, gadget set)
electrics in color
electrics in stainless
flatware (knives, spoons, forks)
cutlery (Cooks stainless steel knife set features hollow handles that have an ergonomic shape for a lightweight, comfortable grip. High-carbon steel blades for durability. Set includes:
* 8" and 10" chef's knife
* 8" slicer
* 6" sandwich
* 3¼" and 3½" parer
* 6" carving fork
* kitchen shears
* 9" bread knife
* 6" boning
* eight 5" steak knives
* 8" sharpener
* 22-slot knife block)
dining + tabletop (dinnerware = cups, plates, etc.) + tablelinen, kitchen towels,
kitchen electrics (deep fryers,
specialty electrics
cookware
bakeware
kitchen tools
storage + organization
home care + cleaning
health + fitness
luggage
electronics
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Test Of English for International Communication
TOEIC Preparation & TOEIC Vocabulary |
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Torsten
Site Admin
Joined: 25 Sep 2003
Posts: 7294
Location: EU
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