 Tue Jul 08, 2008 21:14 pm How not to greet a customer? |
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 Business Idiom in English, Intermediate level
ESL/EFL Test #422 "Retail Sales Phrases", question 2
Which of the following phrases is not a good way to greet a customer? .........
(a) Hi, what is going on today?
(b) Good afternoon, sir. May I help you?
(c) Good morning. What do you want, madam?
(d) Good morning. What can I do for you, ma'am?
Business Idiom in English, Intermediate level
ESL/EFL Test #422 "Retail Sales Phrases", answer 2
Which of the following phrases is not a good way to greet a customer? Good morning. What can I do for you, ma'am?
Correct answer: (d) Good morning. What can I do for you, ma'am?
Your answer was: incorrect
Which of the following phrases is not a good way to greet a customer? Good morning. What do you want, madam?
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Have you programmed the wrong answer here? It seems that you have.
I would not consider "Good morning. What do you want, madam?" to be an appropriate or typical way to greet a customer.
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Yankee
I'm a Communicator ;-)
Joined: 16 Apr 2006
Posts: 7452
Location: Northeast US
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