Email message: Since last three months my Internet is not working and I have many

[Dhara]

Dear Friends

I wrote a email to Reliance Broadband co. of non used of Interenet and they send me bills for the last three month. The details of my email is as per below. Please check grammertical mistake and give me suggestion.

Sub : Not Solve my complain No : 8423500 for ID 2241689008

Dear Sir,

I would like to inform that I have above user ID with you under the broadband facility.

Since last three months my Internet is not working and I have many write complain in customer care department vide my complain no : 84527693, 87549288, 87551442 and un till the date no one can give me proper answer for these matter.

For these I have received my three months bills for Internet facility. However, I would like to inform you that I have not such used above service since three month. Why I have to pay this bill?

I would request you send your representative at above mention address for this clarification of matter. Otherwise, I am not interested to pay your pending bills amount.

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Please also to give me sentences about above subject for improving my bad english writing.

Thanks
Regards
Dhara

[Kitosdad]

Dear Sir,

I would like to inform that I have the above user ID with you under the broadband facility.

For the last three months my Internet has not been working and I have written many
letters of complaint to your Customer Care department.

My complaint no's are : 84527693, 87549288, 87551442 and and up to today no-one has given me a proper response to my complaints.

I have continued to recieve bills for these periods for using your Internet facility.

However, I would like to inform you that I have not used the above service for the passed three month. Why should I have had these bills issued?

I request that you send your representative to the above mentioned address to resolve this matter, otherwise I will simply return your bills to your office.
_________________
Englishman living in Germany.