question 530 of TOEIC® tests

[Saneta]

The man is only using his right hand. - please tell me why this answer to question 530 of TOEIC tests is incorrect?
http://www.english-test.net/toeic/listening/holding_a_package.html

thanks.

[Alan]

Hi Saneta,

That should read 'left hand'.

Thanks
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[Saneta]

Dear Mr Alan,
So there is the mistake: it should be written: left hand, but is written: right hand. Correct it!

[Alan]

Hi,

It will be done!

Alan
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English as a Foreign Language
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[Smvghost]

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Hi, Saneta
If you see the box reads fragible on the red label so the items inside could be breakable and also
he is using both hands right one holding the box while letf one is holding something else.
That's why ''D'' is corret

bye

[Saneta]

Hi Smvghost,
The good notice! Yes, the man is using both hands...
thanks.