the forces that shape

[English Learner]

Business English Lesson, Advanced Level

ESL/EFL Test #234 "Interpersonal Skills", question 4

They are able to empathize and are sensitive to the needs of others and to the forces that ......... the way that others feel and behave.

(a) bend
(b) mar
(c) mend
(d) shape

Business English Lesson, Advanced Level

ESL/EFL Test #234 "Interpersonal Skills", answer 4

They are able to empathize and are sensitive to the needs of others and to the forces that shape the way that others feel and behave.

Correct answer: (d) shape
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it is hard to answer this

[Mister Micawber]

Good! We are glad that you found our test challenging. Easy tests teach nothing.
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Native English teacher at Mister Micawber's