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Skype connection problems?



 
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Skype connection problems? #1 (permalink) Wed Dec 22, 2010 18:03 pm   Skype connection problems?
 

Hi, I've not been able to connect to Skype for the past hour or so. When Skype starts it tries to connect but the connection doesn't get through.

Anyone experiencing the same problem or is it just me?

Many thanks,
Torsten

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Torsten Daerr

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Re: Skype connection problem? #2 (permalink) Thu Dec 23, 2010 0:17 am   Re: Skype connection problem?
 

Desktop or Android Torsten?


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Skype connection problems? #3 (permalink) Thu Dec 23, 2010 11:29 am   Skype connection problems?
 

Desktop.

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Skype connection problems? #4 (permalink) Fri Dec 24, 2010 3:06 am   Skype connection problems?
 

From what I can make out Torsten they keep messing with the Code.... to a point were the code is pretty "Messy". Why not just leave it alone would be my thoughts?
Then again - if there are 125 million a month using something for free - someone is bound to have an agenda.......

Could there be a Conspiracy? :-) - Lurker

Skype issues continue as two thirds of users remain offline
Posted by Luke Johnson on Thu 23 Dec 2010
Skype remains affected by global outage
Voice over Internet Protocol system provider Skype has estimated that around two-thirds of its global users are still unable to use its services after underlying system issues caused a global outage yesterday.

The unexpected downing of Skype yesterday evening saw many of the services’ millions of users turn to Twitter to vent their frustrations with the official Skype Twitter feed interjecting: "Some of you may have problems signing in to Skype – we’re investigating, and we’re sorry for the disruption to your conversations".

Related links
10 Thinggs you should know about Skype
Skype App Review
Three gets unlimited mobile Skype calls

Following from the issues which have now been partly rectified, a release on the official Skype blog today revealed further information about the outage with the global downtime reportedly being caused by problems with a number of supernodes, one of the system’s building blocks the company describes as being: “a bit like phone directories for Skype”

The blog post, released around midday today, claimed that although around 5 million users are back online and using the full array of Skype functions, this figure represents just 30 per cent of what would be expected for this busy period of festive communication.
http://www.t3.com/news/skype-issues-continue-as-two-thirds-of-users-remain-offline?=52069
Skype Goes Out
By VERNE G. KOPYTOFF
Updated A day after suffering a widespread outage of its Internet telephone service, Skype was continuing to try to fully restore service. In a blog post at around noon on Thursday, the company said that it had “seen evidence of a significant increase in the number of people online” to around 10 million (it has hosted as many as 25 million on normal days). Skype added that instant messaging and group video conferencing would take longer to restore.

On Wednesday, Skype said that fixing its calling service would take a few hours, but then failed to meet its deadline.

Millions of Skype users were unable to make calls for several hours on Wednesday because of technical problems that the Internet telephone service is still trying to fix.

Some users were unable to log in. For others who were already logged in, the service simply crashed.

Skype said in a blog post that it started investigating the problem after noticing that the number of people on its service was unexpectedly falling. Fixing the problem may take several hours, the company said, adding that it may be longer before other features like group video calling are restored to normal.

The troubles come as Skype, which spun off from eBay last year, prepares for an initial public offering. Meanwhile, Tony Bates, Skype’s new chief executive, is trying to find new ways to make money outside the company’s main business of charging users to call from their computers to landline and mobile phones.

The failure does not exactly help Skype’s sales pitch to consumers as an alternative to traditional phone carriers. Nor does it reassure businesses, which Skype is trying to court as customers as part of its expansion plans.

Usually, Skype’s service is problem-free.

Skype said the downtime was being caused by “supernodes,” which are computers that “act a bit like phone directories” and enable callers to connect with others. Many of those “supernodes” — of which there are normally a large number — were taken offline by a problem with some versions of Skype’s software, the company said.

Engineers are working to create “new ‘mega-supernodes’ as fast as they can, which should gradually return things to normal,” Skype said.

Later on Wednesday, Skype posted a message on Twitter saying that its service was gradually returning to normal, but that it would still take several hours for all users to be able to sign in again.

Skype has 124 million active monthly users, as of June 30. Of those, only 8.1 million pay anything.
Mr. Bates has described himself as a fan of Skype’s infrastructure, which has handled as many as 25 million users simultaneously.

Skype outage continues to affect enterprise users
By Jack Clark (@mappingbabel), ZDNet UK, 23 December, 2010 13:32
Topics

http://bits.blogs.nytimes.com/2010/12/22/skype-goes-out/

Downtime, Enterprise, Windows, Mac, Linux, Outage

NEWS
Skype's enterprise users may still be suffering service outages after interruptions on Wednesday, according to the company.

The Skype downtime affected the internet telephony service across the globe from approximately 4:30pm GMT on Wednesday, and was caused by a software failure, according to the company.

The Skype downtime has caused sign-in problems for users. Screenshot: Shannon Doubleday

"An update on the downtime which has been affecting many of you around the world: the ability of one Skype user to find another relies on what we call 'supernodes', and yesterday, a number of these failed due to a software issue, which we've now identified," wrote Skype chief blogger Peter Parkes in a blog post on Thursday. "Our engineers are working to resolve the problem."

Some Skype users are classed as 'supernodes', or directory nodes — users who hold a record of the online presence of other users. Skype uses supernodes to route data and provide addressing details for individual Skype applications. If a Skype application wants to find out how to call another computer or phone it will sometimes turn to a supernode for the addressing information, according to Skype.

The company said that Skype Connect, its IP private branch exchange (PBX) product, was "working normally". However, business communications, once they leave the enterprise infrastructure, are routed through the same Skype peer-to-peer network of nodes as other Skype communications. In addtion, Skype Manager, which centrally manages Skype for businesses, was not operational at the time of writing.

"It's worth noting that our enterprise product, Skype Connect, is working normally, though Skype Manager and our other web-based functions will continue to stay offline for a little longer," Parkes said. "Additionally, features like group video calling will take longer to return to normal."

Enterprise customers may have problems signing into the system, the company said on Wednesday.

"Customers using the enterprise version of Skype for Windows may still experience delays signing in," the company wrote in a statement issued in English, German and Russian, late on Wednesday evening. The enterprise version of Skype for Windows is the Skype application that allows individual computers to make Skype calls.

"Thanks for your continued patience while we get everyone back online — sorry especially to those of you who are still waiting," Skype said in a post on Twitter at 6:23am on Thursday.

Read this
Skype experiences major outage

Skype's communications network is suffering downtime due to failures in its "supernodes"...

Read more
Skype's downtime affected millions of users across the world and, as of 11am on Thursday, Twitter users reported continued downtime across the network.

The company has published an FAQ page for users suffering downtime. The page contains suggestions for troubleshooting connectivity problems. One suggestion is to make modifications to the user's Windows firewall to make sure that the firewall allows exceptions. This action may make the machine elligible to become a supernode.

Computers cannot become a supernode if they are hosted on a network that is behind a "restrictive firewall", Skype says in a guide for universities wishing to prevent computers within their network becoming supernodes.

"Skype supernodes are chosen from nodes that have plenty of spare bandwidth, and are publicly reachable. This approach clearly favours the overall availability of the system," researchers from Cornell University and Google wrote in a 2006 study of the peer-to-peer network that underpins Skype.

"Skype uses spare network and computing resources of hundreds of thousands of supernodes, and little additional infrastructure to handle calls, as compared to traditional telephone companies and wireless carriers who rely on expensive, dedicated, circuit-switched infrastructure," the researchers wrote.

talkback

I have been trying to connect to my account since yesterday this is redicules that you can not get in touch and tell them that you can not connect, I think is very bad communication from Skype not letting their client know that they are still working on this problem, its up acceptable that there are no new posted on web site and you can not even contact them by email, my view has change about Skype and I think they handle this problem very badly and they need to apologise to people as soon as possible and let them know when they can connect or any news, I am ordinay user and I am very annoyed about the whole thing

http://www.zdnet.co.uk/news/networking/2010/12/23/skype-outage-continues-to-affect-enterprise-users-40091249/
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Skype connection problems? #5 (permalink) Fri Dec 24, 2010 12:30 pm   Skype connection problems?
 

Political Lurker wrote:
I have been trying to connect to my account since yesterday this is redicules that you can not get in touch and tell them that you can not connect, I think is very bad communication from Skype not letting their client know that they are still working on this problem, its up acceptable that there are no new posted on web site and you can not even contact them by email, my view has change about Skype and I think they handle this problem very badly and they need to apologise to people as soon as possible and let them know when they can connect or any news, I am ordinay user and I am very annoyed about the whole thing


It sounds as if this complaint was written by a user from a Communist country where people are used to getting things for free. This person uses the word 'client'. Now, a client is somebody who purchases a product or service from a company or an individual. I doubt that the poster paid anything so he is not a client but just a user. If he wants to contribute to the free voice-over-IP communication system run by Skype then he should do so instead of bitching.

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Posts: 15008
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Skype connection problems? #6 (permalink) Fri Dec 24, 2010 16:59 pm   Skype connection problems?
 

Thing is Torsten - and I hate to have to come right out and say it - but do you not think the PTB might have something planned?
The phone industry is a massive money machine with a lot of power - now unless they are trying to turn skype into some kind of facebook or something I would be worried at some kind of hidden agenda here(well I would wouldn't I :-))
My rule of thumb is - if it sounds to good to be true - normally is.

Also now that Skype is on Android phones it could end up sweeping the board not just 125 million a month. Most mobile firms would go out of business and governments would lose all that VAT?
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