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#2 (permalink) Fri Mar 10, 2006 23:35 pm Origin of helpdesk? |
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I think it might be called desk because the reception, or the "information person" is always behind a desk. If You tought of this already, and I misunderstand Your question, then I'm sorry. Anyway, this is what I guess, Spencer |
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Spencer I'm here quite often ;-)

Joined: 07 Feb 2006 Posts: 326
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#3 (permalink) Sat Mar 11, 2006 13:37 pm Origin of helpdesk? |
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The word "desk" is frequently used symbolically when talking about the people and place where certain services are performed. At a newspaper, the copy editing department is often called the "copy desk". I suppose there used to be one desk to which people would bring their texts to be edited.
I also like Spencer's explanation of the reasoning.
In fact, we do often call the help desk the "help center", and you often call the "help line".
I like it when an American's voicemail greeting says, "You have reached the desk of Mary Smith. I'm not here right now..." I often leave a message greeting the desk, and asking it to tell Mary that I have called. |
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Jamie (K) I'm a Communicator ;-)
Joined: 24 Feb 2006 Posts: 6552 Location: Detroit, Michigan, USA
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| Should vs. shall? | Take place vs hold on |