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TOEIC listening: Co-workers talk about the installation of the company's new computer system.
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TOEIC listening part III, set 11, exercise 3
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1). What is the woman doing?
Repairing the computers
Researching new computers
Selling used computers
Maintaining the computers

2). What does the woman need?
Advice on purchasing electronics
Feedback on the old computers
Computer software sales
Information on available computers

3). What does the man suggest the woman do?
Consult with a computer specialist
Ask Caitlin for some suggestions
Find a company that offers good customer service
Locate a different vendor than Ingram Computers

  Show text

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    610 TOEIC photographs   200 TOEIC question-responses
     
    200 TOEIC conversations   200 TOEIC short talks

    Listening Comprehension Transcript
    — Rebecca, I heard from Caitlin that you're in charge of replacing all our computers. This is great; it's about time!
    — It sure is! When the system crashed last Friday, it was the last straw. That's when Mr. Thompson gave me the green light to order new computers. I'm aiming to get a new system installed by the end of the month, but I still have some research to do because I want to change vendors.
    — It'd be a good idea to use a vendor that offers ongoing technical support. I know that Ingram Computers has an excellent reputation for customer service, and they have a comprehensive parts replacement warranty. During the warranty period, if something goes wrong they'll replace your computer outright or else lend you a computer while they repair yours.
    — Yeah, I've heard really good things about Ingram too. We get their brochures in the mail all the time.

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