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TOEIC listening: New citizen calling utility department to find out about garbage collection schedule.
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TOEIC listening III, part 3, exercise 3
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1). What is the main topic of the conversation?
Yard waste collection
Garbage collection times
Recyclable materials
Collection procedures

2). When is garbage collected?
Wednesdays
Thursdays
Saturdays
Mondays

3). What will the woman probably do next?
Say goodbye and hang up
Refer the man to her supervisor
Explain about a new service
Answer another phone call

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    TOEIC Listening Comprehension Transcript

    — City utility department, Mary Chambers speaking. How may I help you?
    — Yes, I'm new to the city and I'm trying to figure out how garbage and recycle collection work. It's my understanding that garbage is collected on Wednesdays, and recylables such as paper, plastic and glass are collected on Thursdays. Is that correct?
    — No sir, it's the other way around. Recyclables are Wednesday, and garbage is Thursday. You need to put your garbage can next to the curb in front of your house by 7 a.m. Thursdays. You should have two recycling containers, one for paper and cardboard, and one for glass. Those need to be set in front of your house by 7 a.m. Wednesday. On both those days, our pick-up trucks will be there sometime between 7 and 5.
    — Oh I see. Thank you very much for your assistance. Just one more thing. I heard that the city is going to start collecting yard waste soon. Can you please tell me about that?

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