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TOEIC listening: Talking about utility expenses

Overview of part III
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TOEIC listening part III, set 14, exercise 7
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1). What are the speakers mainly discussing?
An electricity bill
A gas bill
A broken thermostat
A weather forecast

2). Why might the man make a call?
To inquire about a price increase
To request a repair service
To ask for a copy of the bill
To complain about electricity

3). What does the woman want the man to do?
Change service companies
Pay for her gas bill
Tell her what he discovers
Lower her rate

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    610 TOEIC photographs   200 TOEIC question-responses
     
    200 TOEIC conversations   200 TOEIC short talks

    Listening Comprehension Transcript
    — I got a bill from the gas company in the mail today. Heating your home with natural gas is so expensive!
    — Yes, my bill is expensive too. I guess that's because the weather's turning colder, so I've been turning up the thermostat lately.
    — So have I. But I still don't think my bill should be this high. Maybe I should call the
    gas company and ask if the rates have gone up.
    — Yeah, that's a good idea. I've called them before, and they have good customer phone service. Let me know what you find out.

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