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Business English Exercises
 

Internet Travel Arrangements

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Home > Teaching Business English > Business English Lessons, Advanced Level # 120
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The Economist explains that the internet has pitted travel agents against travel providers in an intense battle to win customers.

Correct answer: (c) pitted

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This year's travel season, now drawing to a close, has been busier than ever, despite strikes and terrorist threats.

Correct answer: (a) drawing

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Freed from having to ring busy call centres or queue at high-street travel agents, consumers have gone online in droves to find flights, hotels, car rentals and other travel services, making travel one of the most successful forms of e-commerce.

Correct answer: (b) droves

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By designing websites that ordinary people could use, online travel agents were able to put product availability and price transparency at their customers' fingertips.

Correct answer: (b) fingertips

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After the September 11th terrorist attacks on America, online agents helped airlines and hotels overcome a worldwide travel slump by making bargains more visible to a greater number of people.

Correct answer: (c) slump

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These websites work like shopping comparison services: matching users' itineraries with offers and then directing bookings to the websites of agents and suppliers.

Correct answer: (b) itineraries

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In America, suppliers and distributors currently each take about half of all online bookings; that adds up to a sizeable chunk of the travel industry.

Correct answer: (c) sizeable

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Most analysts reckon about one-third of America's $200 billion travel market will be booked online this year.

Correct answer: (d) reckon

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The travel market can be broken down into two parts: leisure combined with 'unmanaged' business travel (this is because individuals booking business trips can be indistinguishable from leisure travellers) and managed corporate travel.

Correct answer: (b) indistinguishable

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People booking online are now presented with a range of fares to choose from, with the busiest flights commanding the highest premiums, because customers are shrewd enough to understand the laws of supply and demand.

Correct answer: (c) shrewd

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Business English Practice Exercises Business English Tests — several topics are covered: office matters, job applications, computer English, money expressions, business law, operations management, retail marketing, e-commerce, accounting terms, contracts and agreements, commercial correspondence, etc.
You will be exposed to a wealth of authentic sample sentences that include a great variety of themes. This compact Business English Test Package is the only printable English test collection currently available on the Internet. It contains 501 Business English Exercises (10 questions per test plus answer keys).  Get your unique Business English Practice Exercises now!

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