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Business English Exercises
 

Interpersonal Skills

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Home > Teaching Business English > Business English Lessons, Advanced Level # 151
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A leader has the ability to influence others through qualities such as personal charisma, expertise, command of language, and the creation of mutual respect — all of which require strong interpersonal skills.

Correct answer: (b) charisma

Meaning of "charisma"
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Interpersonal skills include the ability to read and manage the emotions, motivations, and behaviors of oneself and others during social interactions or in a social-interactive context.

Correct answer: (b) read

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Those who have interpersonal skills are able to manage their behavior during social interactions and align their goals to the goals of others during collaborative activities.

Correct answer: (b) collaborative

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They are able to empathize and are sensitive to the needs of others and to the forces that shape the way that others feel and behave.

Correct answer: (d) shape

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They manage conflict effectively by devising win-win solutions, constructively influencing the behavior of others, and using effective communication and persuasive strategies.

Correct answer: (d) persuasive

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Many have wondered how it happens that persons with high IQs don't always land the top jobs: the answer often lies in interpersonal skills.

Correct answer: (a) land

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Modern teamwork often brings together individuals from diverse groups who may not share common norms, values, or vocabularies but who do offer unique expertise, insights, and perspectives.

Correct answer: (d) vocabularies

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E-mail, voice mail, audioconferencing and videoconferencing, and the myriad other technologies that enable individuals to communicate with each other not only increase the ways in which individuals can interact but also require a heightened sensitivity to the nuances of interpersonal interactions.

Correct answer: (c) nuances

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This idea is particularly true in the worlds of virtual learning and virtual communication, where one cannot yet use hand gestures, facial expressions, or body language to fully express ideas.

Correct answer: (a) language

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The challenge is to perfect interpersonal skills not only in face-to-face interactions but in virtual interactions as well.

Correct answer: (a) perfect

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Business English Practice Exercises Business English Tests — several topics are covered: office matters, job applications, computer English, money expressions, business law, operations management, retail marketing, e-commerce, accounting terms, contracts and agreements, commercial correspondence, etc.
You will be exposed to a wealth of authentic sample sentences that include a great variety of themes. This compact Business English Test Package is the only printable English test collection currently available on the Internet. It contains 501 Business English Exercises (10 questions per test plus answer keys).  Get your unique Business English Practice Exercises now!

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