if you have any questions or comments regarding this article, please click here: Wanted: Feedback on TOEIC Listening Exercises
.Listening Comprehension Transcript
Yes, I had a problem with one of your agents yesterday. She was terribly rude to me.
I''m sorry to hear that. What happened?
First, she seemed to ignore me, even though I was standing right in front of her counter. I stood there for five minutes before she spoke to me. Then, when I told her my toaster didn''t work and I wanted my money back, she said, "sorry, all sales are final" and walked away.
Oh dear, that is a problem! Rest assured, that''s not typical of our service. Now, if I could please get a little more information, I''ll resolve this promptly for you.
Forum: Pracisting your speaking and pronunciation skills?