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TOEIC listening: Automated phone message

Overview of part IV
TOEIC listening 1
TOEIC listening 2
TOEIC listening 3
TOEIC listening 4
TOEIC listening 5
TOEIC listening 6
TOEIC listening 7
TOEIC listening 8
TOEIC listening 9
TOEIC listening 10
TOEIC listening 11
TOEIC listening 12
TOEIC listening 13
TOEIC listening 14
TOEIC listening 15
TOEIC listening 16
TOEIC listening 17
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TOEIC listening 18
TOEIC listening 19
TOEIC listening 20
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610 TOEIC photographs   200 TOEIC question-responses
 
200 TOEIC conversations   200 TOEIC short talks
TOEIC listening part IV, set 17, exercise 4
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1). Who is the intended audience?
Health Group members
Physicians
Registered nurses
Waitresses

2). What should listeners do if they have an emergency?
Press one
Have their membership number ready
Press zero
Hang up the phone

3). Which of the following is NOT mentioned as being included on the Health Group website?
Clinic addresses
A list of clinic staff
Driving directions
Clinic hours

  Show text

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    610 TOEIC photographs   200 TOEIC question-responses
     
    200 TOEIC conversations   200 TOEIC short talks

    Listening Comprehension Transcript
    Hello. You have reached Health Group Downtown Medical Center. If this is a life-threatening emergency, hang up now and call 9-1-1. For more information about Health Group, please visit our website at www.healthgroup.com. It includes the addresses and phone numbers of all of our 24 clinics, as well as their hours of operations and a list of staff at each center. If you wish to speak to someone at the downtown medical center, listen carefully to the following menu options. To schedule an appointment with a physician, press one. For inquiries about a Health Group bill, press two. For questions about Health Group Insurance, press three. To reach the pharmacy, press four. For all other questions, press five or stay on the line, and a representative will be with you shortly. To return to the main menu, press the pound key. To help us better serve you, please have your Health Group membership number ready. Your calls will be answered in the order they are received. If you wish to leave a message, press zero, and a customer service representative will call you back as soon as possible. Thank you for calling, and have a healthy day!

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