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TOEIC listening: Confirming an order on the phone.

Overview of part III
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610 TOEIC photographs   200 TOEIC question-responses
 
200 TOEIC conversations   200 TOEIC short talks
TOEIC listening part III, set 2, exercise 6
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1). What is the relationship between the speakers?
Salesman-buyer
Employer-employee
Manager-assistant
Colleague-colleague

2). What is the man''s problem?
He doesn''t have enough money.
His order is too heavy.
He needs the order within a week.
He ordered the wrong materials.

3). What does the woman suggest?
Adding more weight
Ordering more items
Buying from another company
Using faster shipping

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    610 TOEIC photographs   200 TOEIC question-responses
     
    200 TOEIC conversations   200 TOEIC short talks

    Listening Comprehension Transcript
    — OK, Mr. Lancaster. Let me summarize your order. You want two cases of printer ink -- one black and one color; 50 reams of copy paper -- the bright white kind; six cartons of legal envelopes; and 50 boxes of manila folders. Is that correct?
    — Yes it is. And can I expect that to arrive within a week? We need it by next Monday.
    — With standard shipping, it will get there within 7 to 10 business days. If you need it sooner, we should use expedited shipping. That would cost $30 instead of $15 for standard, but it would guarantee arrival within 3 to 5 days.
    — Hmm... well, I guess we''ll have to go with the expedited, then. Would it be possible to order additional items for the same shipping fee?
    — Sure. You could add up to 25 pounds on your order. But after that, the expedited fee would be $2 per five pounds.

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