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to demand; to emphasize firmly; to request firmly; to require; to persevere
queues
preserve
trash
insist
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TOEIC listening: Customer calls to cancel cable TV subscription

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TOEIC listening part III, set 2, exercise 10
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1). What does the woman want to do?
Sell her TV set
Stop receiving cable television
Cancel her latest cable bill
Add more cable channels

2). What does the man suggest?
Switching to a cheaper package
Upgrading to premium cable
Watching less television
Looking for a job

3). Why does the woman say she can no longer afford cable?
Her husband lost his job.
There are too many channels.
She is out of work.
It is not a good value.

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    610 TOEIC photographs   200 TOEIC question-responses
     
    200 TOEIC conversations   200 TOEIC short talks

    Listening Comprehension Transcript
    — Hello, my name is Sarah Simmons, and I''d like to cancel my cable-TV service please.
    — Certainly, Mrs. Simmons. Could I ask the reason why you''re canceling?
    — It''s just too expensive right now, and there are so many channels that we never watch. We''re finding it''s not a good value for our money.
    — I understand, ma''m. I see that you have our premium package. Have you considered trying a different package, such as cable basic or basic-plus? These cost less, and also give you fewer channels.
    — We''ve considered it, but we can''t afford even basic cable right now. You see, my husband was just laid-off. So I''m afraid we''ll need to cancel all cable for the time being.

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